โ† ํ™ˆ์œผ๋กœ

์—…๋ฌด ์Šฌ๋ž™(Slack) ์˜์–ด ๋ฉ”์‹œ์ง€ ํ‘œํ˜„ 25์„ 

By The Tiny Step Editorial ยท Last reviewed: 2026-04-07

1. ์š”์ฒญํ•˜๊ธฐ โ€” ๋„์›€ยท์ž‘์—… ์š”์ฒญ

Slack์—์„œ ์š”์ฒญํ•  ๋•Œ๋Š” ์ด๋ฉ”์ผ์ฒ˜๋Ÿผ ๊ธธ๊ฒŒ ์“ฐ์ง€ ์•Š์•„๋„ ๋ฉ๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๋ช…ํ™•ํ•œ ํ–‰๋™ ์š”์ฒญ(CTA)๊ณผ ๊ธฐํ•œ์€ ๊ผญ ํฌํ•จํ•˜์„ธ์š”.

Could you take a look at this when you get a chance?
์‹œ๊ฐ„ ๋  ๋•Œ ํ•œ ๋ฒˆ ๋ด์ค„ ์ˆ˜ ์žˆ์–ด?
๊ธ‰ํ•˜์ง€ ์•Š์€ ๊ฒ€ํ†  ์š”์ฒญ. ๊ฐ€์žฅ ๋งŽ์ด ์“ฐ๋Š” ๊ธฐ๋ณธ ํ‘œํ˜„.
Could you take a look at the draft in #marketing when you get a chance?
Can I get your input on this by EOD?
์˜ค๋Š˜ ํ‡ด๊ทผ ์ „๊นŒ์ง€ ์˜๊ฒฌ ์ค„ ์ˆ˜ ์žˆ์–ด?
EOD = End of Day. ๋‹น์ผ ๋งˆ๊ฐ ์˜๊ฒฌ ์š”์ฒญ ์‹œ ์ž์ฃผ ์“ฐ์ž„.
Can I get your input on the Q2 proposal by EOD? I need to send it tomorrow morning.
Could you send me the latest version of [ํŒŒ์ผ๋ช…]?
[ํŒŒ์ผ๋ช…] ์ตœ์‹  ๋ฒ„์ „ ๋ณด๋‚ด์ค„ ์ˆ˜ ์žˆ์–ด?
ํŒŒ์ผยท์ž๋ฃŒ ์š”์ฒญ. ๊ตฌ์ฒด์ ์ธ ํŒŒ์ผ๋ช…์„ ๋„ฃ์œผ๋ฉด ํ˜ผ์„ ์„ ์ค„์ž„.
Could you send me the latest version of the budget spreadsheet?
Would you be able to cover this while I'm out?
๋‚ด๊ฐ€ ์ž๋ฆฌ ๋น„์šธ ๋•Œ ์ด๊ฑฐ ๋Œ€์‹ ํ•ด์ค„ ์ˆ˜ ์žˆ์–ด?
๋ถ€์žฌ ์ค‘ ์—…๋ฌด ๋Œ€๋ฆฌ ์š”์ฒญ. "be able to"๊ฐ€ ์ง์ ‘์ ์ธ "can"๋ณด๋‹ค ์ •์ค‘ํ•จ.
Would you be able to cover the 3PM client call while I'm out tomorrow?
Mind if I ask you a quick question?
๊ฐ„๋‹จํ•œ ์งˆ๋ฌธ ํ•ด๋„ ๋ ๊นŒ?
DM์„ ๋ณด๋‚ด๊ธฐ ์ „ ์ƒ๋Œ€๋ฐฉ ์ง‘์ค‘์„ ๋ฐฉํ•ดํ•˜์ง€ ์•Š์œผ๋ ค๋Š” ๋ฐฐ๋ ค ํ‘œํ˜„.
Hey Sarah, mind if I ask you a quick question about the onboarding process?

2. ํ™•์ธยท๋™์˜ํ•˜๊ธฐ โ€” ์•Œ๊ฒ ์–ด, ํ™•์ธํ–ˆ์–ด

๋ฉ”์‹ ์ €์—์„œ ๋‹จ์ˆœํžˆ "OK"๋‚˜ "Got it"๋งŒ ๋ฐ˜๋ณตํ•˜๋ฉด ์„ฑ์˜ ์—†์–ด ๋ณด์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์•„๋ž˜ ํ‘œํ˜„์œผ๋กœ ๋‹ค์–‘ํ•˜๊ฒŒ ๋ณ€์ฃผํ•˜์„ธ์š”.

ํ‘œํ˜„๋‰˜์•™์Šค
Got it, thanks!๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ธ ํ™•์ธ ํ‘œํ˜„. ๊ฐ€๋ณ๊ณ  ์นœ๊ทผํ•จ.
Noted. I'll take care of it.ํ™•์ธํ•˜๊ณ  ์ฒ˜๋ฆฌํ•˜๊ฒ ๋‹ค๋Š” ์˜์ง€ ํ‘œํ˜„. ์•ฝ๊ฐ„ ๊ณต์‹์ .
Sounds good to me!์ œ์•ˆยท๊ณ„ํš์— ๋™์˜ํ•  ๋•Œ. ๊ธ์ •์  ๋‰˜์•™์Šค.
I'm on it."๋ฐ”๋กœ ์ฒ˜๋ฆฌํ• ๊ฒŒ์š”." ์ฆ‰๊ฐ ํ–‰๋™์„ ์•ฝ์†ํ•˜๋Š” ํ‘œํ˜„.
Will do!"๊ทธ๋ ‡๊ฒŒ ํ• ๊ฒŒ์š”." ์งง๊ณ  ์—๋„ˆ์ง€ ๋„˜์น˜๋Š” ํ™•์ธ.
Acknowledged.๋งค์šฐ ๊ณต์‹์ . ๊ณต์‹ ์ฑ„๋„์—์„œ ์ง€์‹œ ํ™•์ธ ์‹œ ์‚ฌ์šฉ.

3. ์—…๋ฌด ๋ณด๊ณ ํ•˜๊ธฐ โ€” ์ง„ํ–‰ ์ƒํ™ฉยท์™„๋ฃŒ ์•Œ๋ฆผ

์ง„ํ–‰ ์ƒํ™ฉ์„ ์ฃผ๊ธฐ์ ์œผ๋กœ ๊ณต์œ ํ•˜๋ฉด ์‹ ๋ขฐ๋„๊ฐ€ ๋†’์•„์ง‘๋‹ˆ๋‹ค. ์งง์€ ์ƒํƒœ ์—…๋ฐ์ดํŠธ ๋ฉ”์‹œ์ง€๋ฅผ ์Šต๊ด€ํ™”ํ•˜์„ธ์š”.

Just a quick update โ€” I've finished [์ž‘์—…] and will move on to [๋‹ค์Œ ์ž‘์—…].
๊ฐ„๋‹จํžˆ ์—…๋ฐ์ดํŠธ ๋“œ๋ฆฌ๋ฉด โ€” [์ž‘์—…] ์™„๋ฃŒํ–ˆ๊ณ  ์ด์ œ [๋‹ค์Œ ์ž‘์—…] ์‹œ์ž‘ํ• ๊ฒŒ์š”.
์งง์€ ์ง„ํ–‰ ์ƒํ™ฉ ๊ณต์œ . "Just a quick update"๋กœ ์‹œ์ž‘ํ•˜๋ฉด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ƒํƒœ๋ฅผ ์•Œ๋ฆด ์ˆ˜ ์žˆ์Œ.
Just a quick update โ€” I've finished the mockups and will move on to the prototype today.
Heads up โ€” [์ค‘์š” ์ •๋ณด]. Wanted to flag this early.
๋ฏธ๋ฆฌ ์•Œ๋ ค๋“œ๋ ค์š” โ€” [์ค‘์š” ์ •๋ณด]. ์‚ฌ์ „์— ๊ณต์œ ํ•˜๊ณ  ์‹ถ์—ˆ์–ด์š”.
๋ฌธ์ œยท๋ณ€๊ฒฝ ์‚ฌํ•ญ์„ ๋จผ์ € ์•Œ๋ฆด ๋•Œ. "Heads up"์€ ์ฃผ์˜๋ฅผ ๋„๋Š” ๋Œ€ํ‘œ์  ํ‘œํ˜„.
Heads up โ€” the vendor confirmed a 2-day delay. Wanted to flag this early so we can adjust the timeline.
FYI, [์ •๋ณด]. No action needed on your end.
์ฐธ๊ณ ๋กœ, [์ •๋ณด]. ๋ณ„๋„ ์กฐ์น˜๋Š” ํ•„์š” ์—†์–ด์š”.
FYI (For Your Information). ์ƒ๋Œ€์—๊ฒŒ ํ–‰๋™์„ ์š”๊ตฌํ•˜์ง€ ์•Š๊ณ  ๋‹จ์ˆœ ์ •๋ณด ๊ณต์œ  ์‹œ.
FYI, the meeting has been moved to Room 3B. No action needed on your end.
All done! Here's the summary: [์š”์•ฝ]
์™„๋ฃŒํ–ˆ์–ด์š”! ์š”์•ฝํ•˜๋ฉด: [์š”์•ฝ]
์ž‘์—… ์™„๋ฃŒ ํ›„ ๊ฒฐ๊ณผ๋ฅผ ์š”์•ฝํ•ด์„œ ๊ณต์œ ํ•  ๋•Œ. ๊ฐ„๊ฒฐํ•˜๊ณ  ๋ช…ํ™•ํ•œ ์™„๋ฃŒ ๋ณด๊ณ .
All done! Here's the summary: total 42 responses collected, 80% positive feedback.

4. ๊ฑฐ์ ˆยท๊ฑฐ๋ถ€ํ•˜๊ธฐ โ€” ์ •์ค‘ํ•˜๊ฒŒ No ํ•˜๊ธฐ

Slack์—์„œ ์ง์ ‘์ ์œผ๋กœ ๊ฑฐ์ ˆํ•˜๋ฉด ๋”ฑ๋”ฑํ•˜๊ฒŒ ๋“ค๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด์œ ๋‚˜ ๋Œ€์•ˆ์„ ์งง๊ฒŒ ๋ถ™์—ฌ ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ์ „๋‹ฌํ•˜์„ธ์š”.

I'm a bit swamped right now โ€” could [๋‹ค๋ฅธ ์‚ฌ๋žŒ] help with this?
์ง€๊ธˆ ๋„ˆ๋ฌด ๋ฐ”๋น ์„œ์š” โ€” [๋‹ค๋ฅธ ์‚ฌ๋žŒ]์ด ๋„์™€์ค„ ์ˆ˜ ์žˆ์„๊นŒ์š”?
"swamped"๋Š” ์ผ์— ์น˜์—ฌ ์žˆ๋‹ค๋Š” ๋œป. ๊ฑฐ์ ˆ๊ณผ ๋™์‹œ์— ๋Œ€์•ˆ์„ ์ œ์‹œํ•˜๋Š” ํ‘œํ˜„.
I'm a bit swamped right now โ€” could Jason help with this? He knows that process better anyway.
That's outside my scope, but [ํŒ€/๋‹ด๋‹น์ž]should be able to help.
์ œ ๋‹ด๋‹น ๋ฒ”์œ„๊ฐ€ ์•„๋‹Œ๋ฐ, [ํŒ€/๋‹ด๋‹น์ž]๊ฐ€ ๋„์›€์ด ๋  ๊ฑฐ์˜ˆ์š”.
์—…๋ฌด ๋ฒ”์œ„ ์™ธ ์š”์ฒญ์„ ์ •์ค‘ํžˆ ๋„˜๊ธธ ๋•Œ. ๋น„๋‚œ ์—†์ด ๋ช…ํ™•ํ•˜๊ฒŒ ๊ฒฝ๊ณ„๋ฅผ ์„ค์ •.
That's outside my scope, but the DevOps team should be able to help with the deployment.
I don't think I can commit to that timeline, but let me see what I can do.
๊ทธ ์ผ์ •์€ ์•ฝ์†ํ•˜๊ธฐ ์–ด๋ ต์ง€๋งŒ, ํ•  ์ˆ˜ ์žˆ๋Š” ๊ฒŒ ๋ญ”์ง€ ํ•œ๋ฒˆ ๋ณผ๊ฒŒ์š”.
๋งˆ๊ฐ ๊ธฐํ•œ์„ ๋งž์ถ”๊ธฐ ์–ด๋ ค์šธ ๋•Œ. ์™„์ „ํ•œ ๊ฑฐ์ ˆ๋ณด๋‹ค ์œ ์—ฐํ•œ ํƒœ๋„๋ฅผ ๋ณด์—ฌ์คŒ.
I don't think I can commit to Friday, but let me see what I can do by Monday.

5. ์นญ์ฐฌยท๊ฒฉ๋ คํ•˜๊ธฐ

์งง์€ ์นญ์ฐฌ ๋ฉ”์‹œ์ง€๊ฐ€ ํŒ€ ๋ถ„์œ„๊ธฐ๋ฅผ ํฌ๊ฒŒ ๋ฐ”๊ฟ‰๋‹ˆ๋‹ค. ์ด๋ชจ์ง€์™€ ํ•จ๊ป˜ ์“ฐ๋ฉด ๋” ์ž์—ฐ์Šค๋Ÿฝ์Šต๋‹ˆ๋‹ค.

ํ‘œํ˜„์ƒํ™ฉ
Great work on [์ž‘์—…]!ํŠน์ • ์ž‘์—… ์นญ์ฐฌ. ๊ฐ€์žฅ ํ”ํ•˜๊ณ  ์ž์—ฐ์Šค๋Ÿฌ์šด ํ‘œํ˜„.
This looks really polished.๊ฒฐ๊ณผ๋ฌผ์˜ ์™„์„ฑ๋„ยทํ€„๋ฆฌํ‹ฐ๋ฅผ ์นญ์ฐฌํ•  ๋•Œ.
You nailed it!"์™„๋ฒฝํ•˜๊ฒŒ ํ•ด๋ƒˆ์–ด!" ์บ์ฃผ์–ผํ•œ ์นญ์ฐฌ.
Really appreciate your help on this.๋„์›€์— ๋Œ€ํ•œ ๊ฐ์‚ฌ. "appreciate"๊ฐ€ "thank you"๋ณด๋‹ค ๋”ฐ๋œปํ•จ.
You're killing it lately!"์š”์ฆ˜ ๋„ˆ๋ฌด ์ž˜ํ•˜๊ณ  ์žˆ์–ด!" ๋งค์šฐ ์บ์ฃผ์–ผ. ์นœํ•œ ๋™๋ฃŒ์—๊ฒŒ๋งŒ ์‚ฌ์šฉ.

6. Slack ๋ฉ”์‹œ์ง€ ์ž‘์„ฑ ํŒ

์ฑ„๋„ ๋ฉ”์‹œ์ง€ vs DM
ํŒ€ ์ „์ฒด๊ฐ€ ์•Œ์•„์•ผ ํ•˜๋Š” ๋‚ด์šฉ์€ ์ฑ„๋„์—, ๊ฐœ์ธ์ ์ธ ์š”์ฒญยทํ”ผ๋“œ๋ฐฑ์€ DM์œผ๋กœ. ๋ถˆํ•„์š”ํ•œ ์ฑ„๋„ ์•Œ๋ฆผ์€ ํŒ€ ์ง‘์ค‘์„ ๋ฐฉํ•ดํ•ฉ๋‹ˆ๋‹ค.

์Šค๋ ˆ๋“œ(Thread) ํ™œ์šฉํ•˜๊ธฐ
๋ฉ”์ธ ์ฑ„๋„์—์„œ ๋Œ€ํ™”๊ฐ€ ๊ธธ์–ด์งˆ ๊ฒƒ ๊ฐ™์œผ๋ฉด "Reply in thread"๋ฅผ ์‚ฌ์šฉํ•˜์„ธ์š”. ์ฑ„๋„์ด ๊น”๋”ํ•˜๊ฒŒ ์œ ์ง€๋ฉ๋‹ˆ๋‹ค.

Slack์—์„œ ํ”ผํ•ด์•ผ ํ•  ํ‘œํ˜„ vs ๊ถŒ์žฅ ํ‘œํ˜„

โŒ ํ”ผํ•ด์•ผ ํ•  ๊ฒƒ

"Hey"๋งŒ ๋ณด๋‚ด๊ณ  ๊ธฐ๋‹ค๋ฆฌ๊ธฐ

"Can you do this?" (๋ฌด์—‡์ธ์ง€ ๋ถˆ๋ช…ํ™•)

"ASAP!!!" (์ง€๋‚˜์น˜๊ฒŒ ๊ธ‰๋ฐ•)

์˜คํƒ€ยท์ถ•์•ฝ์–ด ๋‚จ๋ฐœ (u, r, plz)
โœ… ๊ถŒ์žฅํ•˜๋Š” ๊ฒƒ

"Hey + ์งˆ๋ฌธ/์š”์ฒญ ๋ฐ”๋กœ ์“ฐ๊ธฐ

"Can you review the attached file by noon?"

"When you have a moment, could you..."

๋ช…ํ™•ํ•˜๊ณ  ์™„์„ฑ๋œ ๋ฌธ์žฅ์œผ๋กœ ์ž‘์„ฑ

@mention ์—ํ‹ฐ์ผ“
@here๋Š” ํ˜„์žฌ ์˜จ๋ผ์ธ์ธ ๋ชจ๋“  ๋ฉค๋ฒ„, @channel์€ ์ฑ„๋„ ์ „์ฒด ๋ฉค๋ฒ„์—๊ฒŒ ์•Œ๋ฆผ์ด ๊ฐ‘๋‹ˆ๋‹ค. ๊ธ‰ํ•œ ๊ณต์ง€๊ฐ€ ์•„๋‹ˆ๋ผ๋ฉด ๋ถˆํ•„์š”ํ•œ @mention์€ ์ž์ œํ•˜์„ธ์š”.

7. ์ž์ฃผ ์“ฐ๋Š” ์ค„์ž„๋งยท์•ฝ์–ด ์ •๋ฆฌ

์•ฝ์–ด์˜๋ฏธ์˜ˆ์‹œ
EODEnd of Day (ํ‡ด๊ทผ ์‹œ๊ฐ„๊นŒ์ง€)"Please submit by EOD."
EOMEnd of Month (์ด๋ฒˆ ๋‹ฌ ๋ง๊นŒ์ง€)"Target is EOM."
OOOOut of Office (๋ถ€์žฌ ์ค‘)"I'll be OOO Thursday."
FYIFor Your Information (์ฐธ๊ณ ๋กœ)"FYI, the deadline changed."
LGTMLooks Good To Me (์ข‹์•„ ๋ณด์—ฌ์š”)"LGTM! Go ahead."
TBDTo Be Determined (๋ฏธ์ •)"Venue is TBD."
WFHWork From Home (์žฌํƒ๊ทผ๋ฌด)"WFH today."
AFKAway From Keyboard (์ž ๊น ์ž๋ฆฌ ๋น„์›€)"AFK for 10 mins."

์ด ํ‘œํ˜„๋“ค์„ ์‹ค์ œ ์—…๋ฌด ๋ฉ”์‹ ์ €์—์„œ ๋ฐ”๋กœ ํ™œ์šฉํ•ด๋ณด์„ธ์š”. ์ฒ˜์Œ์—๋Š” ์–ด์ƒ‰ํ•˜๋”๋ผ๋„ ์ž์ฃผ ์“ฐ๋‹ค ๋ณด๋ฉด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ž…์— ๋ถ™์Šต๋‹ˆ๋‹ค. ๋” ๋‹ค์–‘ํ•œ ๋น„์ฆˆ๋‹ˆ์Šค ์˜์–ด ํ‘œํ˜„์ด ํ•„์š”ํ•˜๋‹ค๋ฉด ์ „์ฒด ํฌ์ŠคํŠธ ๋ชฉ๋ก์„ ํ™•์ธํ•ด๋ณด์„ธ์š”.

๊ด€๋ จ ๊ธ€: ํšŒ์˜ ์˜์–ด 30์„  ยท ์˜์–ด ์ƒํƒœ ๋ณด๊ณ  ํ‘œํ˜„ ยท ์ด๋ฉ”์ผ ์ฒซ ์ค„ ๋ชจ์Œ

๐Ÿ‡ฐ๐Ÿ‡ท ์Šฌ๋ž™ ๋ฉ”์‹œ์ง€, ํ•œ๊ตญ์–ด์™€ ์˜์–ด์˜ ํ†ค ์ฐจ์ด

ํ•œ๊ตญ ์Šฌ๋ž™ ๋ฉ”์‹œ์ง€๋Š” "์ˆ˜๊ณ ํ•˜์‹ญ๋‹ˆ๋‹ค", "๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค"๊ฐ€ ๋๋งˆ๋‹ค ๋ถ™๊ณ , ์ด๋ชจ์ง€๋„ ์ ˆ์ œ๋ฉ๋‹ˆ๋‹ค. ์˜์–ด ์Šฌ๋ž™์€ ์ •๋ฐ˜๋Œ€์ž…๋‹ˆ๋‹ค. ํ›จ์”ฌ ์งง๊ณ , ์บ์ฃผ์–ผํ•˜๊ณ , ์ด๋ชจ์ง€ยท์ค„์ž„๋ง์ด ์ผ์ƒ์ ์ž…๋‹ˆ๋‹ค. ํ•œ๊ตญ์‹ ๊ฒฉ์‹์„ ๊ทธ๋Œ€๋กœ ์˜ฎ๊ธฐ๋ฉด ์˜คํžˆ๋ ค "์ฐจ๊ฐ‘๋‹คยท๋กœ๋ด‡ ๊ฐ™๋‹ค"๋Š” ์ธ์ƒ์„ ์ค๋‹ˆ๋‹ค.

ํ•œ๊ตญ ์ง์žฅ์ธ์ด ์•Œ์•„์•ผ ํ•  ์Šฌ๋ž™ ์˜์–ด ๋ฃฐ:

References (์ฐธ๊ณ  ์ž๋ฃŒ)